SwipeWP

Effective Date: 11 April 2026
Last Updated: 11 April 2026

This Refund Policy applies to purchases made through https://SwipeWP.com and related sales channels operated by PeepSo, Inc., a company registered in Delaware, USA, for the SwipeWP or Swipe project.

By purchasing any product or service from SwipeWP, you agree to this Refund Policy.

1. General Rule

We sell digital products and related services. Because digital goods can be downloaded, accessed, copied, installed, and used immediately after purchase, refunds are limited and are granted only under the terms set out in this policy.

Our refund policy is intended to be fair, but it is not an unlimited free trial.

2. 14-Day Money-Back Guarantee for New Product Purchases

We offer a 14-day money-back guarantee on new product purchases only.

If for any reason you would like to request a refund for a qualifying new purchase, please contact us and open a billing request through the proper support channel, including via support@swipewp.com.

We may ask for the reason for your refund request. You are not required to provide a detailed explanation, but any feedback you do share may help us improve our products and services.

Refund requests made after the 14-day refund window expires are not eligible.

3. One Refund Per Customer

A customer is eligible for one refund only.

If you have already received a refund from SwipeWP, PeepSo, Inc., or any related store or website operated by us for substantially the same or similar product line, any later refund request may be denied.

To prevent abuse, we may determine refund eligibility based on any factors we reasonably consider relevant, including but not limited to:

• customer account;
• email address;
• payment method;
• billing profile;
• company name;
• website/domain;
• IP or device indicators;
• prior purchase and refund history;
• related or duplicate accounts.

We reserve the right to refuse refunds where we believe the policy is being abused.

4. Renewals Are Not Refundable

Renewal payments are not refundable.

If you do not want your subscription or license to renew, you must cancel it before the renewal is processed or contact us before the renewal charge is made.

Once a renewal payment has been successfully processed, it is final and not eligible for refund, whether or not:

• you forgot to cancel;
• you no longer need the product;
• you did not use the product;
• your website changed;
• you changed your mind;
• you did not receive or read reminder emails;
• your card, billing profile, or payment details changed;
• you assumed a reissued or replaced card would stop renewal billing.

Renewal charges may be processed using the payment method and billing authorization that we and/or our payment processor have on file for your subscription.

5. Automatic Renewals

Unless cancelled properly before the renewal date, subscriptions and licenses may automatically renew, and you authorize us and/or our payment processors to charge the applicable renewal amount using the payment method on file.

You are responsible for managing your subscriptions, billing methods, and cancellation settings in your account.

You can typically view, manage, and cancel subscriptions through your account dashboard. If you are unsure, contact support before renewal and we will assist where reasonably possible.

6. Courtesy Renewal Reminders

We may send a courtesy reminder email before a renewal charge. These reminder emails are a courtesy, not a guaranteed service.

Failure to receive, read, or notice a renewal reminder email does not create a right to a refund and does not cancel your obligation to manage your subscription.

To improve the chances of delivery, please allow-list relevant SwipeWP and PeepSo, Inc. email addresses, including:

• support@swipewp.com
• any billing, support, or newsletter email addresses used by SwipeWP or PeepSo, Inc. from time to time

You are responsible for keeping your email address current and for checking spam, junk, promotions, filtering, forwarding, and mailbox rules on your side.

7. What Qualifies for a Refund

A refund may be considered only if all of the following are true:

• the purchase was a new product purchase;
• the request was made within 14 calendar days of purchase;
• the request was made through the proper billing/support channel;
• the account is in good standing;
• there is no evidence of abuse, fraud, bad faith, policy breach, or repeated refund behavior;
• the purchase is not otherwise excluded by this policy.

Submitting a request within 14 days does not automatically guarantee approval if the request falls outside the policy or involves abuse, fraud, or excluded items.

8. What Does Not Qualify for a Refund

The following are not refundable unless required by applicable law:

A. Renewals

All renewal charges are final and non-refundable.

B. Services and Manual Labor

Any service that involves manual work by SwipeWP, PeepSo, Inc., or our team is strictly non-refundable. This includes, without limitation:

• installation services;
• configuration services;
• setup fees;
• customization work;
• custom coding or development;
• design work;
• migration work;
• troubleshooting services;
• consultation time;
• mobile app setup services;
• deployment-related work;
• store submission services;
• paid support services;
• any other labor-based or time-based services.

Once time, labor, expertise, scheduling, or resource allocation has been committed, the related charges are non-refundable.

C. Upgrade Fees, Custom Quotes, and Special Arrangements

Unless we explicitly state otherwise in writing, charges for:

• upgrades;
• add-ons;
• special pricing arrangements;
• custom bundles;
• enterprise arrangements;
• expedited work;
• goodwill exceptions;
• private offers;
• one-time negotiated deals

are non-refundable.

D. Third-Party Costs

We are not responsible for, and do not refund, third-party fees or losses, including but not limited to:

• payment processor fees;
• bank fees;
• wire fees;
• currency conversion losses;
• exchange rate fluctuations;
• taxes, duties, or levies;
• hosting costs;
• developer costs;
• contractor fees;
• app store fees;
• third-party software purchases;
• domain registrations;
• external services purchased in reliance on our product.

E. Policy Breaches or Misuse

Refunds may be refused if you are in breach of our Terms, Privacy Policy, license terms, support rules, anti-abuse rules, or any other applicable policy or agreement, including where we reasonably believe there has been:

• fraud;
• abuse of the refund policy;
• piracy;
• unauthorized sharing or resale;
• chargeback abuse;
• harassment or threats toward staff;
• deceptive conduct;
• misuse of software, licenses, or services.

9. Chargebacks and Payment Disputes

If you open a chargeback, payment dispute, reversal request, or claim with a payment processor, bank, card issuer, or similar institution, we reserve the right to protect our business and records accordingly.

This may include, without limitation:

• contesting the dispute;
• suspending or cancelling subscriptions;
• disabling or voiding licenses;
• revoking access to downloads, updates, support, and customer areas;
• suspending or terminating one or more related accounts;
• refusing future service or future purchases;
• preserving records and correspondence for legal and evidentiary purposes.

If a dispute is opened, the matter may be handled exclusively through the relevant payment processor, card network, bank, or dispute channel until resolved.

10. Refund Processing

Approved refund requests are typically reviewed and processed by our billing team within 10 business days from the date the request is properly submitted. Processing times may vary depending on workload, payment processor timelines, fraud review, weekends, holidays, and banking systems.

Refunds are issued in USD only.

Refunds can be sent only back to the same payment method used for the original purchase, unless the original payment method is unavailable and an alternative refund method is required by law or expressly approved by us.

We are not responsible for:

• exchange-rate differences;
• foreign transaction fees;
• bank fees;
• payment processor deductions;
• delays caused by third parties;
• differences between the original amount paid in local currency and the refunded amount received.

11. Condition of Refund

As a condition of any refund, you must immediately stop using the refunded product and permanently remove, delete, and uninstall all related SwipeWP or PeepSo, Inc. software, files, copies, license keys, packages, and materials from:

• your website;
• your servers;
• your backups where reasonably possible;
• staging sites;
• development environments;
• local devices;
• cloud storage;
• team repositories;
• any other storage or deployment location under your control.

By requesting or accepting a refund, you confirm that you will no longer use the refunded product in any form.

Once refunded:

• your license may be disabled or revoked;
• the product may stop working in full or in part;
• you may lose access to downloads, updates, renewals, and technical support;
• your account permissions may be reduced or removed;
• future purchase privileges may be restricted in cases of abuse.

12. No Partial Use Then Refund

Refunds are not meant to allow customers to purchase, download, deploy, use, extract value, and then undo the transaction as though the license had only been borrowed.

We reserve the right to deny a refund where we reasonably believe that the product has been materially used in bad faith, exploited beyond ordinary evaluation, copied for reuse, or purchased as part of a pattern of temporary access behavior.

13. No Guarantee of Compatibility or Suitability Beyond Stated Scope

It is your responsibility to review product pages, documentation, system requirements, and compatibility information before purchase.

Except where expressly stated in writing, we do not guarantee that a product will be suitable for your particular use case, business model, server environment, third-party stack, theme, plugin mix, host, custom codebase, regulatory scenario, app store goal, or performance expectations.

A refund request may be denied where the issue arises primarily from:

• your hosting environment;
• third-party software conflicts;
• unsupported modifications;
• custom code;
• outdated software;
• misuse;
• failure to follow documentation;
• unsupported assumptions about features or future roadmap items.

14. Fraud Prevention and Abuse

We reserve the right to investigate all refund requests and to deny any request that appears dishonest, abusive, manipulative, duplicated, excessive, or inconsistent with the purpose of this policy.

This includes cases where we reasonably believe a person is attempting to obtain repeated free access through serial purchases, multiple identities, alternate billing methods, connected entities, or coordinated activity.

15. Policy Changes

We may change, revise, replace, suspend, or update this Refund Policy at any time in our sole discretion.

The version in effect at the time of purchase will generally apply to that purchase unless a change is required by law or expressly stated otherwise.

You are responsible for reviewing the current Refund Policy before making a purchase or submitting a refund request.

16. Severability and Maximum Enforceability

If any part of this Refund Policy is found invalid, unenforceable, or limited under applicable law, the rest will remain in effect to the maximum extent permitted, and the affected provision will be interpreted as closely as possible to its intended commercial and protective purpose.